Our Approach & Structure

The LIXIL Group compiled the LIXIL Group Code of Conduct in April 2015, and revised it from time to time as necessary, to clarify the Group-wide compliance policy and ethical standards. We actively take steps to ensure that all employees and officers across the Group fully embrace and uphold these principles.

To promote fair business activities and instil a firm compliance culture, we have established the Compliance Committee, chaired by the Chief Legal Officer, which provides guidance on structuring and managing appropriate systems to Group companies, monitors compliance with various laws and regulations, and performs periodic checks on the compliance programs.

To enhance the effectiveness of our compliance program across the Group, we have developed concrete policies and guidelines based on the Code of Conduct and we ensure employee awareness and conduct regular reviews.

Compliance Training

To enhance employees' understanding of compliance, we have translated the LIXIL Group Code 16 languages in addition to Japanese and English, distributed hard-copies to all employees in Japan, and published it on our intranet.

Training sessions are held to deepen employees' understanding of the Code of Conduct, and every year all employees are required to acknowledge the contents of the code and promise to comply with it. As an additional effort, we make case studies available on our intranet, describing correct compliance actions to reflect potential real-life work situations.

LIXIL Group's Policy on Anti-Corruption - Introduction

In addition to the LIXIL Group Code of Conduct, the LIXIL Group established the global Anti-Corruption Policy in December 2016. This policy is overseen by the LIXIL Group Executive Officer Committee and is available in 17 languages. The policy clearly states that the LIXIL Group has zero tolerance towards bribery and corruption, and that the use of illegal or improper means to influence the actions of others is prohibited. LIXIL Group does not tolerate the giving or receiving of improper payments, including a ban on facilitation payments.

LIXIL Group members are required to keep accurate and complete books and records. Unofficial agreements or otherwise unapproved agreements, whether written or oral, are prohibited.

In addition to the Anti-Corruption Policy, LIXIL Group has also established Global Gift and Entertainment Guidelines which further set out LIXIL Group's expected behaviors in relation to the giving and receiving of gifts and entertainment, the making of donations to political parties and other organizations such as charities, and the acquiring of sponsorship.

As with the previous fiscal year (FYE2019), in FYE2020 we did not have any corruption related breaches of the Anti-Corruption Policy which required investigation.

LIXIL Group's Anti-Corruption Policy RequirementsOPEN or CLOSE

  • LIXIL Group's Anti-Corruption Policy incorporates the following requirements which must be followed by all LIXIL Group members (which includes all employees and officers*).

  • ・As a general principle, no LIXIL Group member may give money or other benefits to a government official or their relatives.

    ・No LIXIL Group members may pay directly or indirectly to any private sector party any money or other benefit to influence, reward, or gain any improper advantage.

    ・LIXIL Group members and their relatives shall not request or accept money or other benefits unless specifically authorized to do so under applicable Global Gift and Entertainment Guidelines.

    ・Facilitation payments are prohibited. The only exception to this rule is if the life of a LIXIL Group member is imperiled.

    ・LIXIL Group members are not allowed to ask others to perform prohibited actions on their behalf. In addition, under the Anti-Corruption Policy, third parties retained by LIXIL must agree to comply with anti-corruption laws.

    ・LIXIL requires that its books and records are accurate. No LIXIL Group member may make inaccurate, misleading, or incomplete entries in the books and records of a LIXIL Group entity.

    ・LIXIL Group members are required to raise concerns if they suspect the Anti-Corruption Policy has been or is at risk of being breached.

  • Training on the Anti-corruption Policy is provided across the LIXIL Group.

    *LIXIL Group members include both employees (including full-time, part-time, contract, fixed-term and all other employees) and officers (including directors and executive officers)

Concern-raising System

The LIXIL Group's Concern-Raising Policy is a global policy which guarantees confidentiality, clearly prohibits retaliation and sets out procedures to raise a concern. In accordance with the policy, we operate concern-raising processes globally to gather details of compliance violations, ensure early action on any wrongdoings and violations, and enable preventative measures.

A web-based third party concern-raising system is now available in 16 languages to all the employees around the globe. In addition, the system in Japan allows employees to report directly to management and compliance officers, and also provides a reporting structure with external lawyers serving as contacts for some of our Group companies, depending on the needs of each company.

Through either reporting channel, we ensure the confidentiality of the reported concerns and allow those making the report to stay anonymous. Appropriate actions are taken to ensure that individual submitting the report does not experience any retaliation as a result.

Receiving Compliance Information from Business Partners

Through its corporate activities, the LIXIL Group seeks to be a company that is widely trusted by society.

To support this objective, we welcome information from our business partners such as suppliers and service providers on any potential compliance violations by the LIXIL Group. By using a law firm for activities in Japan and LIXIL Compliance Hotline – Speak Up! for outside of Japan to serve as the contact point to receive such information, we strive to take appropriate actions and prevent further violations.