GRI Standard Contents Index

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Our CR Report has been prepared in accordance with the GRI Standards: Core option. Find our GRI index below. For details about the GRI Standards, see here:GRI Standards (Opens a new page) >

Disclosure Title Report page
Universal Standards
102: General Disclosures
1. Organizational profile

102-1

Name of the organization

・Integrated Report 2021:
P92 Corporate Data

102-2

Activities, brands, products, and services

・Integrated Report 2021:
P4-7 LIXIL at a Glance

102-3

Location of headquarters

・Integrated Report 2021:
P92 Corporate Data

102-4

Location of operations

・Group Companies
https://www.lixil.com/en/about/structure.html

102-5

Ownership and legal form

・Integrated Report 2021:
P92 Corporate Data

102-6

Markets served

・Integrated Report 2021:
P6-7 LIXIL at a Glance
P89 Global Manufacturing and Sales Sites

102-7

Scale of the organization

・Integrated Report 2021:
P86-87 Consolidated 11-Year Summary
P89 Global Manufacturing and Sales Sites
P92 Corporate Data

・Annual Securities Report for the 79th term (Available in Japanese) > Key Management Indicators, Consolidated Financial Statements

102-8

Information on employees and other workers

・ESG Data > Human Resource Performance Data > Number of Employees by Type of Employment
https://www.lixil.com/en/sustainability/data/performance.html

102-9

Supply chain

・CR Report 2021:
P73 Responsible Supply Chain Management > Promoting Responsible Procurement That Upholds the Environment and Labor Safety

102-10

Significant changes to the organization and its supply chain

・Annual Securities Report for the 79th term (Available in Japanese) > Business Overview, Subsidiaries Overview

102-11

Precautionary Principle or approach

・CR Report 2021:
P58 Environmental Management System
P67 Business Operations: Improving Water Efficiency and Protecting Water Quality
P70 Management of Chemical Substances

102-12

External initiatives

・CR Report 2021:
P10 Supporting International Initiatives

102-13

Membership of associations

・CR Report 2021:
P29 Global Sanitation & Hygiene > Partnerships
P93 Key Stakeholder Engagement

2. Strategy

102-14

Statement from senior decision-maker

・CR Report 2021:
P6-7 Message from the CEO
P8-9 Message from CR Committee Chairperson

・Integrated Report 2021:
P8-13 CEO Interview
P16-17 CR Chairperson Message

102-15

Key impacts, risks, and opportunities

・Integrated Report 2021:
P30-31 Corporate Responsibility Strategy
P32-33 LIXIL's Material Issues
P66-67 Principal Risks and Countermeasures

・Annual Securities Report for the 79th term (Available in Japanese) > Business-Related Risks

・CR Report 2021
P20-21 Selection of Material Issues
P61 Response to the TCFD

3. Ethics and integrity

102-16

Values, principles, standards, and norms of behavior

・CR Report 2021:
P5 Our Purpose and Behaviors

102-17

Mechanisms for advice and concerns about ethics

・Integrated Report 2021:
P83 Internal Control Systems and Compliance

・CR Report 2021:
P90 Human Rights > Remediation

4. Governance

102-18

Governance structure

・Integrated Report 2021:
P72 Corporate Governance at LIXIL

・CR Report 2021:
P19 CR Management Structure

102-19

Delegating authority

・Integrated Report 2021:
P72 Corporate Governance at LIXIL

・CR Report 2021:
P19 CR Management Structure

102-20

Executive-level responsibility for economic, environmental, and social topics

・Integrated Report 2021:
P72 Corporate Governance at LIXIL

・CR Report 2021:
P19 CR Management Structure

102-21

Consulting stakeholders on economic, environmental, and social topics

・Integrated Report 2021:
P72 Corporate Governance at LIXIL

・CR Report 2021:
P19 CR Management Structure
P92 Stakeholder Engagement > Our System

102-22

Composition of the highest governance body and its committees

・Integrated Report 2021:
P69-71 Board of Directors’ members in FYE2022, Composition of the Board of Directors and Committees in FYE2022, LIXIL Board of Directors
P72 Corporate Governance at LIXIL

・Annual Securities Report for the 79th term (Available in Japanese) > Corporate Officers

102-23

Chair of the highest governance body

・Integrated Report 2021:
P71 LIXIL Board of Directors

・Governance Framework
https://www.lixil.com/en/about/governance/framework.html

102-24

Nominating and selecting the highest governance body

・Integrated Report 2021:
P70, 74-75 Appointment Process of Director Candidates, Nomination Committee Report

・LIXIL Corporate Governance General Policy:
Article 21 Composition of the Board of Directors
Article 25 Policy for Nomination of Director Candidates and Removal of Directors
Article 26 Policy for Election, Appointment, Removal and Dismissal of Executive Officers and Representative Executive Officer
Article 31 Independence Criteria
https://www.lixil.com/en/about/governance/pdf/CorporateGovernanceGuideline20210719.pdf

・Governance Framework
https://www.lixil.com/en/about/governance/framework.html

102-25

Conflicts of interest

・LIXIL Corporate Governance General Policy:
Article 20 Role and Duties of the Board of Directors
Article 29 Duties of Independent Outside Directors
https://www.lixil.com/en/about/governance/pdf/CorporateGovernanceGuideline20210719.pdf

・Annual Securities Report for the 79th term (Available in Japanese) > Corporate Officers

102-26

Role of highest governance body in setting purpose, values, and strategy

・Integrated Report 2021:
P72-73 Corporate Governance at LIXIL

・CR Report 2021:
P19 CR Management Structure
P20 Selection of Material Issues

・LIXIL Corporate Governance General Policy:
Article 20 Role and Duties of the Board of Directors
Article 29 Duties of Independent Outside Directors
https://www.lixil.com/en/about/governance/pdf/CorporateGovernanceGuideline20210719.pdf

102-27

Collective knowledge of highest governance body

・Integrated Report 2021:
P83 Compliance

102-28

Evaluating the highest governance body’s performance

・Integrated Report 2021:
P69 Board of Directors’ Effectiveness Evaluation
P81 Governance Committee Report

・LIXIL Corporate Governance General Policy:
Article 35 Board of Directors Self-Evaluation
https://www.lixil.com/en/about/governance/pdf/CorporateGovernanceGuideline20210719.pdf

102-29

Identifying and managing economic, environmental, and social impacts

・Integrated Report 2021:
P30 Corporate Responsibility Strategy
P72-73 Corporate Governance at LIXIL

・CR Report 2021:
P19 CR Management Structure
P20 Selection of Material Issues
P86 Human Rights > Our System

102-30

Effectiveness of risk management processes

・Integrated Report 2021:
P82 Internal Control Systems and Compliance

・CR Report 2021:
P19 CR Management Structure

102-31

Review of economic, environmental, and social topics

・Integrated Report 2021:
P73 Corporate Governance at LIXIL

102-32

Highest governance body’s role in sustainability reporting

Our CR Report 2021 has been approved by the CR Committee chairperson before its publication.

102-33

Communicating critical concerns

・Integrated Report 2021:
P82 Internal Control Systems and Compliance

・CR Report 2021
P86 Human Rights > Our System

102-34

Nature and total number of critical concerns

-

102-35

Remuneration policies

・Integrated Report 2021:
P79-80 Executive Compensation

・Annual Securities Report for the 79th term (Available in Japanese) > Corporate Officer Compensation

・CR Report 2021:
P59 Environmental Management System > Environmental Education and Internal Evaluation

102-36

Process for determining remuneration

・Integrated Report 2021:
P79-80 Executive Compensation

・Annual Securities Report for the 79th term (Available in Japanese) > Corporate Officer Compensation

102-37

Stakeholders’ involvement in remuneration

-

102-38

Annual total compensation ratio

-

102-39

Percentage increase in annual total compensation ratio

-

5. Stakeholder engagement

102-40

List of stakeholder groups

・CR Report 2021:
P93 Stakeholder Engagement > Key Stakeholder Engagement

102-41

Collective bargaining agreements

・CR Report 2021:
P48 A Rewarding Workplace > Labor-Management Relationship

102-42

Identifying and selecting stakeholders

・CR Report 2021:
P92 Stakeholder Engagement > Our Approach

102-43

Approach to stakeholder engagement

・CR Report 2021:
P47 A Rewarding Workplace > Employee Opinion Surveys
P93 Stakeholder Engagement > Key Stakeholder Engagement
P89 Human Rights > Assessment

102-44

Key topics and concerns raised

・CR Report 2021:
P47 A Rewarding Workplace > Employee Opinion Surveys
P90 Human Rights > Remediation

6. Reporting practice

102-45

Entities included in the consolidated financial statements

・Annual Securities Report for the 79th term (Available in Japanese) > Business Overview, Subsidiaries Overview

・Integrated Report 2021:
P88-89 Principal Group Companies

102-46

Defining report content and topic Boundaries

・CR Report 2021:
P20 Selection of Material Issues

102-47

List of material topics

・CR Report 2021:
P20-21 Selection of Material Issues

102-48

Restatements of information

N/A

102-49

Changes in reporting

・CR Report 2021:
P20-21 Selection of Material Issues

102-50

Reporting period

・CR Report 2021:
P2 About this Report > Reporting Period

102-51

Date of most recent report

Published on October 30, 2020

102-52

Reporting cycle

・CR Report 2021:
P2 About this Report > Reporting Period

102-53

Contact point for questions regarding the report

・CR Report 2021:
P2 About this Report > Please direct queries on this report to

102-54

Claims of reporting in accordance with the GRI Standards

This report has been prepared in accordance with the GRI Standards: Core option.

102-55

GRI content index

This table

102-56

External assurance

・ESG Data: Independent Practitioner’s Assurance Report
https://www.lixil.com/en/sustainability/data/performance.html

103: Management Approach

103-1

Explanation of the material topic and its Boundary

・CR Report 2021:
P20-21 Selection of Material Issues

103-2

The management approach and its components

・CR Report 2021:
P19 CR Management Structure
P20 Selection of Material Issues
P22 Corporate Responsibility Strategy
P23-38 Three Strategic Pillars
P41 Diversity & Equal Opportunity > Our Approach, Our System
P46 A Rewarding Workplace > Our Approach, Our System
P49 Talent Development > Our Approach, Our System
P52 Occupational Health & Safety > Our Approach, Our System
P58 Environmental Management System > Our Approach, Our System
P70 Management of Chemical Substances > Our Approach, Our System
P73 Responsible Supply Chain Management > Our Approach & Our System
P76 Product Safety & Quality > Our Approach, Our System
P80-81 Customer Satisfaction > Our Approach & System, Implementing the Six Sigma Quality Management Method
P85-86, 87, 89, 91 Human Rights > Our Approach & Principles, Our System, Our Human Rights Due Diligence Process, Assessment, Concern-Raising System
P92 Stakeholder Engagement > Our Approach, Our System
P97 Community > Our Approach & System

・Action Plan & KPIs
https://www.lixil.com/en/sustainability/data/kpi.html

103-3

Evaluation of the management approach

・CR Report 2021:
P33 Water Conservation & Environmental Sustainability > Medium-Term Environmental Targets and Our Performance against Them

・External Evaluations & Awards
https://www.lixil.com/en/sustainability/data/evaluations.html

・Action Plan & KPIs
https://www.lixil.com/en/sustainability/data/kpi.html

Disclosure Title Report page
Economic
201: Economic Performance

201-1

Direct economic value generated and distributed

・CR Report 2021:
P97 Community > Our Approach & System > Community Development Expenditures

・Annual Securities Report for the 79th term (Available in Japanese) > Consolidated Financial Statements

201-2

Financial implications and other risks and opportunities due to climate change

・Integrated Report 2021:
P20 Megatrends

・CR Report 2021:
P61 Environmental Management System > Response to the TCFD

201-3

Defined benefit plan obligations and other retirement plans

・Annual Securities Report for the 79th term (Available in Japanese) > Consolidated Financial Statements

201-4

Financial assistance received from government

We are not able to aggregate relevant information at the moment.

202: Market Presence

202-1

Ratios of standard entry level wage by gender compared to local minimum wage

-

202-2

Proportion of senior management hired from the local community

-

203: Indirect Economic Impacts

203-1

Infrastructure investments and services supported

・CR Report 2021:
P24-30 Global Sanitation & Hygiene
P97-101 Community

203-2

Significant indirect economic impacts

・CR Report 2021:
P27 Global Sanitation & Hygiene > SATO Toilet Solutions > Using Sato Operations to Nurture Human Capital and Promote Hygiene Education
P99 Community > Initiative Examples > Youth Empowerment: Sanitary Installation Skills for a More Secure Future

204:Procurement Practices

204-1

Proportion of spending on local suppliers

・CR Report 2021:
P73 Responsible Supply Chain Management > Promoting Responsible Procurement That Upholds the Environment and Labor Safety > Procurement Transaction Amount Breakdown by Country

205: Anti-corruption

205-1

Operations assessed for risks related to corruption

・Compliance
https://www.lixil.com/en/about/governance/compliance.html

205-2

Communication and training about anti-corruption policies and procedures

・Action Plan & KPIs > Fair Business Practices
https://www.lixil.com/en/sustainability/data/kpi.html

・Compliance
https://www.lixil.com/en/about/governance/compliance.html

205-3

Confirmed incidents of corruption and actions taken

・Action Plan & KPIs > Fair Business Practices
https://www.lixil.com/en/sustainability/data/kpi.html

・Compliance
https://www.lixil.com/en/about/governance/compliance.html

206: Anti-competitive Behavior

206-1

Legal actions for anti-competitive behavior, anti-trust, and monopoly practices

We were not subject to any legal actions during this reporting period.

207: Tax

207-1

Approach to tax

・Our Basic Stance on Tax
https://www.lixil.com/en/about/governance/pdf/our_basic_stance_on_tax.pdf

207-2

Tax governance, control, and risk management

・Our Basic Stance on Tax
https://www.lixil.com/en/about/governance/pdf/our_basic_stance_on_tax.pdf

・Annual Securities Report for the 79th term (Available in Japanese) > Business-Related Risks

207-3

Stakeholder engagement and management of concerns related to tax

・Our Basic Stance on Tax
https://www.lixil.com/en/about/governance/pdf/our_basic_stance_on_tax.pdf

207-4

Country-by-country reporting

Disclosure Title Report page
Environmental
301: Materials

301-1

Materials used by weight or volume

・ESG Data > Environmental Performance Data > Procurement
https://www.lixil.com/en/sustainability/data/performance.html

301-2

Recycled input materials used

・CR Report 2021:
P69 Circular Economy > Business Operations: Circulating Resources

301-3

Reclaimed products and their packaging materials

-

302: Energy

302-1

Energy consumption within the organization

・ESG Data > Environmental Performance Data > Manufacture / Sales
https://www.lixil.com/en/sustainability/data/performance.html

302-2

Energy consumption outside of the organization

・ESG Data > Environmental Performance Data > Manufacture / Sales
https://www.lixil.com/en/sustainability/data/performance.html

302-3

Energy intensity

-

302-4

Reduction of energy consumption

・ESG Data > Environmental Performance Data > Manufacture / Sales
https://www.lixil.com/en/sustainability/data/performance.html

302-5

Reductions in energy requirements of products and services

-

303: Water and Effluents

303-1

Interactions with water as a shared resource

・CR Report 2021:
P67 Water Sustainability > Business Operations: Improving Water Efficiency and Protecting Water Quality > Identifying Water Risks at Production Sites

303-2

Management of water discharge-related impacts

・CR Report 2021:
P67 Water Sustainability > Business Operations: Improving Water Efficiency and Protecting Water Quality > Identifying Water Risks at Production Sites

303-3

Water withdrawal

・ESG Data > Environmental Performance Data > Manufacture / Sales
https://www.lixil.com/en/sustainability/data/performance.html

303-4

Water discharge

・ESG Data > Environmental Performance Data > Manufacture / Sales
https://www.lixil.com/en/sustainability/data/performance.html

303-5

Water consumption

・ESG Data > Environmental Performance Data > Manufacture / Sales
https://www.lixil.com/en/sustainability/data/performance.html

304: Biodiversity

304-1

Operational sites owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas

304-2

Significant impacts of activities, products, and services on biodiversity

304-3

Habitats protected or restored

LIXIL × SDGs NEXT STAGE > Nature Conservation: Noda Rice Field Wildlife School in Chiba, Japan (Available in Japanese)
https://www.lixil.co.jp/corporate/sustainability/community/environment/

304-4

IUCN Red List species and national conservation list species with habitats in areas affected by operations

305: Emissions

305-1

Direct (Scope 1) GHG emissions

・ESG Data > Environmental Performance Data > CO₂ Emissions by Scope
https://www.lixil.com/en/sustainability/data/performance.html

305-2

Energy indirect (Scope 2) GHG emissions

・ESG Data > Environmental Performance Data > CO₂ Emissions by Scope
https://www.lixil.com/en/sustainability/data/performance.html

305-3

Other indirect (Scope 3) GHG emissions

・ESG Data > Environmental Performance Data > CO₂ Emissions by Scope
https://www.lixil.com/en/sustainability/data/performance.html

305-4

GHG emissions intensity

・CR Report 2021:
P33 Water Conservation & Environmental Sustainability > Medium-Term Environmental Targets and Our Performance against Them

305-5

Reduction of GHG emissions

・CR Report 2021:
P57 Environment > Highlights

305-6

Emissions of ozone-depleting substances (ODS)

305-7

Nitrogen oxides (NOX), sulfur oxides (SOX), and other significant air emissions

・ESG Data > Environmental Performance Data > Manufacture / Sales
https://www.lixil.com/en/sustainability/data/performance.html

306: Waste

306-1

Waste generation and significant waste-related impacts

・CR Report 2021:
P68-69 Circular Economy

306-2

Management of significant waste-related impacts

・CR Report 2021:
P68-69 Circular Economy

306-3

Waste generated

・ESG Data > Environmental Performance Data > Manufacture / Sales
https://www.lixil.com/en/sustainability/data/performance.html

306-4

Waste diverted from disposal

・ESG Data > Environmental Performance Data > Manufacture / Sales
https://www.lixil.com/en/sustainability/data/performance.html

306-5

Waste directed to disposal

・ESG Data > Environmental Performance Data > Manufacture / Sales
https://www.lixil.com/en/sustainability/data/performance.html

307: Environmental Compliance

307-1

Non-compliance with environmental laws and regulations

・ESG Data > Environmental Performance Data > Environmental Law Violations
https://www.lixil.com/en/sustainability/data/performance.html

308: Supplier Environmental Assessment

308-1

New suppliers that were screened using environmental criteria

・CR Report 2021:
P73 Responsible Supply Chain Management > Promoting Responsible Procurement That Upholds the Environment and Labor Safety > Selecting New Suppliers

308-2

Negative environmental impacts in the supply chain and actions taken

・CR Report 2021:
P74 Responsible Supply Chain Management > Conducting and Following Up on Responsible Procurement Survey

Disclosure Title Report page
Social
401: Employment

401-1

New employee hires and employee turnover

・ESG Data > Human Resource Performance Data > Number of New Hires, Number of Retirees and Turnover Rate
https://www.lixil.com/en/sustainability/data/performance.html

401-2

Benefits provided to full-time employees that are not provided to temporary or part-time employees

-

401-3

Parental leave

・CR Report 2021:
P43 Diversity & Equal Opportunity > Supporting a Healthy Work-Life Balance > Expanded Support for Childbirth and Childcare

402: Labor/Management Relations

402-1

Minimum notice periods regarding operational changes

-

403: Occupational Health and Safety

403-1

Occupational health and safety management system

・CR Report 2021:
P52 Occupational Health & Safety > Our Approach, Our System

403-2

Hazard identification, risk assessment, and incident investigation

・CR Report 2021:
P52 Occupational Health & Safety > Our System, Efforts to Eradicate Work-Related Accidents
P47-48 A Rewarding Workplace > Preventing Overwork, Labor-Management Relationship
P86, 89-90 Human Rights > Our System, Assessment, Remediation

403-3

Occupational health services

・CR Report 2021:
P53-55 Occupational Health & Safety > Driving Health Management

403-4

Worker participation, consultation, and communication on occupational health and safety

・CR Report 2021:
P48 A Rewarding Workplace > Labor-Management Relationship
P52 Occupational Health & Safety > Our System

403-5

Worker training on occupational health and safety

・CR Report 2021:
P52 Occupational Health & Safety > Efforts to Eradicate Work-Related Accidents
P54 Occupational Health & Safety > Driving Health Management > Measures to Maintain and Promote Health

403-6

Promotion of worker health

・CR Report 2021:
P53-55 Occupational Health & Safety > Driving Health Management

403-7

Prevention and mitigation of occupational health and safety impacts directly linked by business relationships

・CR Report 2021:
P86-91 Human Rights > Our System, Our Human Rights Due Diligence Process, Assessment, Remediation
P74 Responsible Supply Chain Management > Conducting and Following Up on Responsible Procurement Survey

403-8

Workers covered by an occupational health and safety management system

・ESG Data > Human Resource Performance Data > Number of Employees by Type of Employment
https://www.lixil.com/en/sustainability/data/performance.html

403-9

Work-related injuries

・CR Report 2021:
P53 Occupational Health & Safety > The Occurrence of Work-Related Accidents

403-10

Work-related ill health

・CR Report 2021:
P53 Occupational Health & Safety > The Occurrence of Work-Related Accidents

404: Training and Education

404-1

Average hours of training per year per employee

・CR Report 2021:
P51 Talent Development > Offering Diverse Educational Programs > Annual Training Hours and Costs per Employee

404-2

Programs for upgrading employee skills and transition assistance programs

・CR Report 2021:
P50 Talent Development > Overview of Talent Development
P51 Talent Development > Offering Diverse Educational Programs, Career Development Support

404-3

Percentage of employees receiving regular performance and career development reviews

・CR Report 2021:
P51 Talent Development > Evaluation Framework

405: Diversity and Equal Opportunity

405-1

Diversity of governance bodies and employees

・Annual Securities Report for the 79th term (Available in Japanese) > Corporate Officers
・ESG Data > Human Resource Performance Data > Number of Employees by Type of Employment
https://www.lixil.com/en/sustainability/data/performance.html

405-2

Ratio of basic salary and remuneration of women to men

-

406: Non-discrimination

406-1

Incidents of discrimination and corrective actions taken

・CR Report 2021:
P89, 90 Human Rights > Assessment, Remediation

・Compliance > LIXIL's Global Policy on Anti-Discrimination and Harassment
https://www.lixil.com/en/about/governance/compliance.html#cont03

407: Freedom of Association and Collective Bargaining

407-1

Operations and suppliers in which the right to freedom of association and collective bargaining may be at risk

・CR Report 2021:
P89, 90 Human Rights > Assessment, Remediation

408: Child Labor

408-1

Operations and suppliers at significant risk for incidents of child labor

・CR Report 2021:
P89, 90 Human Rights > Assessment, Remediation

409: Forced or Compulsory Labor

409-1

Operations and suppliers at significant risk for incidents of forced or compulsory labor

・CR Report 2021:
P89, 90 Human Rights > Assessment, Remediation

410: Security Practices

410-1

Security personnel trained in human rights policies or procedures

-

411: Rights of Indigenous Peoples

411-1

Incidents of violations involving rights of indigenous peoples

No incidents reported so far. We will continue to implement human rights due diligence.

412: Human Rights Assessment

412-1

Operations that have been subject to human rights reviews or impact assessments

・CR Report 2021:
P89 Human Rights > Assessment

412-2

Employee training on human rights policies or procedures

・CR Report 2021:
P90 Human Rights > Remediation > Education

・Compliance > Compliance Training
https://www.lixil.com/en/about/governance/compliance.html#cont02

412-3

Significant investment agreements and contracts that include human rights clauses or that underwent human rights screening

N/A

413: Local Communities

413-1

Operations with local community engagement, impact assessments, and development programs

・CR Report 2021:
P24-30 Global Sanitation & Hygiene
P97-101 Community

413-2

Operations with significant actual and potential negative impacts on local communities

-

414: Supplier Social Assessment

414-1

New suppliers that were screened using social criteria

・CR Report 2021:
P73 Responsible Supply Chain Management > Promoting Responsible Procurement That Upholds the Environment and Labor Safety > Selecting New Suppliers

414-2

Negative social impacts in the supply chain and actions taken

・CR Report 2021:
P74 Responsible Supply Chain Management > Conducting and Following Up on Responsible Procurement Survey

415: Public Policy

415-1

Political contributions

・CR Report 2021:
P84 Society > Highlights

416: Customer Health and Safety

416-1

Assessment of the health and safety impacts of product and service categories

・CR Report 2021:
P77 Product Safety & Quality > Enhancing Quality across Entire Product Lifecycle

416-2

Incidents of non-compliance concerning the health and safety impacts of products and services

・CR Report 2021:
P78 Product Safety & Quality > Responding to Serious Product-Related Accidents > Number of Legal Infringements and Significant Product-Related Accidents

417: Marketing and Labeling

417-1

Requirements for product and service information and labeling

・Business Information TOP > Laws, Regulations, and Institutions > Laws and Institutions > Environmentally Conscious Design and Eco-Products (Available in Japanese)
http://www.biz-lixil.com/service/law/eco_products/index.html#lixTmplSectionBlock02

・CR Report 2021
P60 Environmental Management System > Environmentally Conscious Design

417-2

Incidents of non-compliance concerning product and service information and labeling

No incidents reported so far.

417-3

Incidents of non-compliance concerning marketing communications

No incidents reported so far.

418: Customer Privacy

418-1

Substantiated complaints concerning breaches of customer privacy and losses of customer data

No incidents reported so far.

419: Socioeconomic Compliance

419-1

Non-compliance with laws and regulations in the social and economic area

No incidents occurred.

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